About Global Strategies Group
Our Mission
To strengthen community banks by delivering outsourced COO leadership that drives operational efficiency, advances digital and payments innovation, enhances risk and fraud management, and develops human capital strategies—providing board-level expertise and measurable results without the cost of a full-time executive.
Core Values
- Integrity First – Always act with honesty, transparency, and fiduciary responsibility.
- Operational Excellence – Pursue efficiency, accuracy, and measurable results in every engagement.
- Innovation with Purpose – Leverage technology and payments innovation to enhance—not replace—the human side of banking.
- People-Centered Leadership – Develop leaders, empower staff, and foster cultures that retain talent.
- Resilience & Risk Awareness – Build structures and controls that protect banks and their customers from fraud, volatility, and disruption.
- Community Commitment – Strengthen local institutions so they can continue serving their communities for generations.
Outsourced COO Services
Engagement Options
Strengthen Operational Efficiency
- Implement scalable systems and workflows to reduce costs and improve service delivery.
- Process Improvement Projects, Core and Ancillary System Optimization, Workflow Redesign, Non-Interest Expense Reduction
Advance Digital Banking & Payments Strategy
- Enhance customer acquisition, retention, and engagement through seamless online and mobile experiences.
- EFT Processing, Interchange and Card Brand Evaluation, Deposit Account Suite Profitability, Fee Income Evaluation.
Optimize Risk & Fraud Management
- Apply industry best practices for check fraud prevention and electronic payments security.
- Strengthen risk controls, disaster recovery, and vendor management practices.
Human Capital & Performance Management
- Provide workforce development programs to reduce turnover and improve productivity.
- Build training, referral, and performance systems that align strategy, systems and teams.
Strategic Growth & Governance Support
- Provide strategic insight into M&A opportunities, fintech partnerships, and market expansion.
Scope of Services
Operational Review & Assessment
Comprehensive evaluation of current operations, technology stack, and cost structures.
Strategic Planning & Implementation
Development and execution of operational, financial, and digital roadmaps aligned to the Bank’s goals.
Technology & Vendor Oversight
Core system due diligence, workflow optimization, and third-party vendor negotiations.
Fraud & Risk Mitigation Programs
Deployment of fraud prevention frameworks with measurable reduction in loss ratios.
Leadership Development
Creation of tailored human capital initiatives, mentoring programs, and succession planning.
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